Month: August 2005

Categories
technology

Moving movable type

Despite what I’d been told, moving Movable Type was an absolute doddle 😀. I followed the following steps, just in case any of my friends have to do it and aren’t sure how to go about it.

  1. tar the MT directory
  2. mysqldump the mt database using the command line or cPanel
  3. Untar the mysql database to the new director structure on the new server
  4. restore the mysql database on the new server
  5. recreate the database user account on the new server with the same name priviledges and password (or use new settings & go to next step
  6. update the mt.cfg file located in the MT cgi-bin director with revised settings for hostname, directories, database, user and password.
  7. and your off

Hope I’ve been of assistance.

Categories
Gaisan News

Gaisan.com has been moved

Just keeping readers informed. We’ve moved gaisan.com to one of the new dedicated servers mentioned hereon our company site. We’ll now be offering fully managed web and online retail site hosting to our clients. Interested parties should drop me an email.
Some readers (including Johnny K) noticed that a few of the links on the website seem incorrect. They’re actually not. Waterford Institute of Technology operates both the TSSG and the Waterford Crystal Centre for Marketing Excellence, WIT’s CME. We’re still working on the CME website but we’ve created a survey for them about the Irish Hotel sector here. Feel free to contribute to this if you have the urge. I’d like to thank the helpful staff at Total Choice Hosting who helped us with the move.

Categories
humour

ErrorCom continued

Thanks to Damien Mulley for his suggestion. I’ve complained to ComReg in the past but it doesn’t seem to do any good. However, I’ve managed to find a helpful person higher up the eircom organisational tree to smooth over some of our difficulties and get our line installed. It’s a shame that this process can’t be easier & faster.

Categories
humour

ErrorCom

Having spent around 100 minutes on the phone trying to get eircom to arrange a broadband line for our new business premises in a reasonable time I’m angry as hell. We’ve waited around 6 weeks for the telephone line to appear & they now can’t switch on the line for another 2 weeks. This seemingly artificial schedule is going to cost us yet more money. Customers can rest assured that we have backup broadband connections and that our servers are safely ensconsed in data centres but still…
What’s bugging me here is that the eircom representatives and support that I’ve spoken to over the phone:

  • don’t understand the technology but adhere rigidly to an ordering process
  • don’t appear able to pass a customer onto someone more knowledgable
  • can’t maintain call context when they refer you to someone else, a basic call center activity

It’s less than impressive and particularly frustrating when you have to contact them to get a line.