Thanks to Damien Mulley for his suggestion. I’ve complained to ComReg in the past but it doesn’t seem to do any good. However, I’ve managed to find a helpful person higher up the eircom organisational tree to smooth over some of our difficulties and get our line installed. It’s a shame that this process can’t be easier & faster.
Having spent around 100 minutes on the phone trying to get eircom to arrange a broadband line for our new business premises in a reasonable time I’m angry as hell. We’ve waited around 6 weeks for the telephone line to appear & they now can’t switch on the line for another 2 weeks. This seemingly artificial schedule is going to cost us yet more money. Customers can rest assured that we have backup broadband connections and that our servers are safely ensconsed in data centres but still…
What’s bugging me here is that the eircom representatives and support that I’ve spoken to over the phone:
It’s less than impressive and particularly frustrating when you have to contact them to get a line.
Just to let readers know we relaunched gaisan.com over the past few weeks. The redesign reflects our new business focus on eCommerce, web design and online retail. Please check out the site if you’re interested in IT services and stay posted for more changes. Our “Gaisan Tech Store” (not it’s official name) will be launched within the next few weeks. This will feature a range of high-end electronic equipment at reasonable prices. It’s an exciting time for us at the moment and I’d like to thank the customers & staff who’ve made it possible.
R & I are currently in Virginia at Busch Gardens. As many of you know she’s a guest artist in Busch Gardens this week. Busch Gardens is located near Colonial Williamsburg which is a living museum recreating the 18th Century capital of Britain’s empire in the new world. That’s the USA folks for all of you who haven’t eaten your generic vitamin-enriched, wheat-based cereal product this morning.
Here’s a pic that I snapped of a lovingly restored colonial windmill.
