Hi guys,
\nHere’s the email that I’m thinking of sending Brian Carroll..
\nLet me know what you think…<\/p>\n
—————————————————————————
\nHi Brian,
\nI’ve discussed our telephone conversation with my team. Both Brian and Jerry
\nwill make themselves available to come up to dublin and explain to you how
\nthe box should be administered. I have no problem with this. However, we
\nhave the following comments relating to this activity and the project in
\ngeneral. <\/p>\n
1) We believe that the configuration of linux on your box is straightforward
\nto administer. A linux box was part of your system description and therefore
\nit is not a new element that we have introduced. The administration of SuSE
\nlinux is widely regarded as comparable or better than Redhat. A useful
\nresources is:
\n(http:\/\/elibrary.fultus.com\/technical\/index.jsp?topic=\/com.fultus.suse.guide
\ns\/guides\/9_2\/suselinux-adminguide_en\/cover.html ) We believe we have
\nsimplified your software configuration and removed the need for a windows
\nbox. This was all pre-agreed via email. Therefore we cannot agree to a
\nreduced payment for the project regardless of whether you still feel the box
\nis difficult to administer after we’ve conducted our site visit. <\/p>\n
2) We understand that you’re busy. However, we provided this software in
\ngood faith over 3 weeks ago. I’ve personally answered calls from you in the
\nmeantime, at irregular hours, relating to the configuration of this
\nsoftware. This was done free of charge. We have yet to be paid for this
\nproject and will require payment for all work carried out when we’re fully
\nsatisfied that we’ve explained how to configure and administer our software
\nand the box. This should happen at the end of our technical support call out
\nnext week. <\/p>\n
3) Getting several members of the team to travel to Dublin cannot be done
\nfree of charge. We have a call-out charge of 250 euro covering one hour of
\nsupport provided by 2 people. There’s an additional call out charge of 60
\neuro each for every additional hour that we work. For two people we’ll
\nreduce this to 80 euro between them. Therefore a 3 hour call out would cost
\n410 euro. I don’t believe this is unreasonable as we’re quite busy and
\nsimply can’t afford to donate any more time to this project without payment.<\/p>\n
Sincerest regards, <\/p>\n
shane<\/p>\n
\/\/=============================
\n\/\/ Shane Dempsey
\n\/\/ Technical Director,
\n\/\/ Gaisan Technologies Ltd.
\n\/\/ e: sdempsey@gaisan.com
\n\/\/ u: http:\/\/www.gaisan.com
\n\/\/ t: +353 051 844810
\n\/\/=============================<\/p>\n","protected":false},"excerpt":{"rendered":"
Hi guys, Here’s the email that I’m thinking of sending Brian Carroll.. Let me know what you think… ————————————————————————— Hi Brian, I’ve discussed our telephone conversation with my team. Both Brian and Jerry will make themselves available to come up to dublin and explain to you how the box should be administered. I have no […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=\/wp\/v2\/posts\/15326"}],"collection":[{"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15326"}],"version-history":[{"count":0,"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=\/wp\/v2\/posts\/15326\/revisions"}],"wp:attachment":[{"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15326"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=15326"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=15326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}