Hi Jerry, Brian,
\nThe email below contains a list of Brian’s current problems. Just to keep you guys informed I receive an average of 2 calls a day from Brian and 2 emails. He’s understandably aggrieved that our s\/w doesn’t quite work as it should but he’s also trying to fudge what the initial requirements were so he can get admin work done for free. The notion that we were going to provide a zero-administration system is laughable. Nowhere is this mentioned in the project description. <\/p>\n
I’m completely pissed off & fed up with this project & I know that you guys are too. Brian is more than willing to demand what money he has paid back if we don’t get the s\/w to work & he’s eating up my time with his calls and queries. I cannot provide him with a support contract YET as we clearly haven’t delivered the s\/w or configuration we promised (i.e. it doesn’t work properly yet) & he could legitimately claim this was the case. Also, I can assure you guys that a court case over a \u20ac4k s\/w project is not the best way to make a successful s\/w & IT business in Ireland. He knows that only too well. In our defence he’s clearly reconfiguring the system using inexpert knowledge, therefore making it more difficult to fix his problems. However, it’s clear that we ABSOLUTELY MUST fix his installation if we are to move on. <\/p>\n
Regarding payment for the project. SecureNetworks have paid part of the fee and categorically refuse to pay the rest until they are satisfied. I’ve paid VAT on the project and made a partial payment to Brian White. I’m out of pocket by almost 500 euro so far. I cannot pay anybody anything else until I receive full payment from Brian Carroll & valid invoices from you guys. It’s that simple. My audit is coming up and I’ve been told that no under-the-counter payments will be permitted (e.g. you guys have got to produce legitimate invoices for me for your full amounts, don’t care where they originate from. Also, Legitimate invoices only need to include VAT if you’re registered. Small traders don’t need to be)<\/p>\n
Apologies for the harsh tone of this email but my inbox over the past few days is full of queries & complaints about the system and few of these are my fault. I have spent hours working with Brian Carroll and it’s just not possible to continue this. Equally, I can’t ignore him or charge him more as some of his grievance is justified.<\/p>\n
Therefore I’d very much like you guys to do me a BIG BIG favour and respond to Brian’s emails yourselves on the following matters:
\n1) Getting the backup script and email config to actually work. If it doesn’t work then inform him why and tell him how to fix it. Any other work ISN’T covered by the project description and we’d require extra payment to do it. (fee of \u20ac65\/hour) Simple as that.
\n2) Getting the s\/w to work. This means ensuring that camera access can be set consistently. That features and capabilities are explained and documented and that the streaming works. I know that I have some work to do on the latter point but I don’t have any time to do it right away so if Brian can investigate potential problems with the activeX control\/server I’d greatly appreciate it. <\/p>\n
The IP address of the machine is: 213.190.145.109
\nuname: root
\npwd: temp060305
\nURL: https:\/\/213.190.145.109\/ <\/p>\n
I shouldn’t have sent these in an open mail but to be really honest,
\nI’m not in the mood to wait around for people to call me. Please mail me ASAP to let me know how you’re going to proceed and even better, mail Brian with your thoughts on these problems. I don’t really give a flying f*** (rhymes with duck) how this problem gets sorted but it needs to be sorted ASAP. <\/p>\n
Sincerest regards, <\/p>\n
…shane<\/p>\n
\/\/=============================
\n\/\/ Shane Dempsey
\n\/\/ Technical Director,
\n\/\/ Gaisan Technologies Ltd.
\n\/\/ e: sdempsey@gaisan.com
\n\/\/ u: http:\/\/www.gaisan.com
\n\/\/ t: +353 051 844810
\n\/\/=============================<\/p>\n
—–Original Message—–
\nFrom: Brian Carroll [mailto:brian.carroll@securenetworks.ie]
\nSent: 29 March 2005 23:24
\nTo: ‘Shane Michael Dempsey’
\nSubject: Back up problems<\/p>\n
Shane, <\/p>\n
1, I’ve tried to create back up CD’s and have rec’d following errors at the
\nend…<\/p>\n
WARNING: No Linux kernel was found automatically!
\nPlease edit Config.sh file and add which kernel you are using into
\nLINUX_KERNEL
\nSet LINUX_KERNEL in Config.sh
\n ERROR:<\/p>\n
Press [ENTER] to exit:
\nmake[1]: *** [bootflop.img] Error 1
\nmake[1]: Leaving directory `\/root\/bin\/mkcdrec’
\nmake: *** [all] Error 2
\nweb:~\/bin\/mkcdrec #<\/p>\n
2. Also Can do please advise list of database files and any other key data
\nfiles in the Home Directory (with directory and location name details )
\nthat need to be backed up (daily\/weekly etc) as the configuration.rtf file
\ndoes not make this clear.<\/p>\n
files in the \/home directory.. didn’t know there were any?<\/p>\n
3. I did a manual Yast online update, which indicated that this was first
\nupdate request. My understanding was that Gerry was to set up on auto basis.
\nHow should we set up to do on auto basis?<\/p>\n
Not sure where this “understanding” arose. This is NOT covered by the contract. <\/p>\n
4. CD Rom Burner is not installed, Can you please advise on drivers and how
\nto configure.
\nNot covered within the fee.<\/p>\n
5. Can you advise if Mail Transfer Agent in Network Services is the right
\nutility for activating Mail Server as I tried to change settings to reflect
\nincoming and outgoing Servers to match my Service Provider settings however
\nthis still doesn’t allow “forgot password” emails to be sent.<\/p>\n
God knows what configuration changes were made. However, this is within the project description and we MUST help him on this point.<\/p>\n
Regards<\/p>\n
Brian<\/p>\n
—–Original Message—–
\nFrom: Shane Michael Dempsey [mailto:sdempsey@gaisan.com]
\nSent: Monday, March 07, 2005 1:49 PM
\nTo: ‘Brian Carroll’
\nSubject: making a backup cd of the machine<\/p>\n
Hi Brian,
\nHere’s the information that you requested. <\/p>\n
– Details on how to create the bootable ISO images of the machine..
\n1. When the machine is fully installed go to the \/home\/mkcdrec directory
\n2. Type make
\n3. This should give you the option to create ISO images of the machine and
\nput them in the \/tmp\/… dir Select this option.
\n4. When the images are created then move these ISO images from the machine
\nand burn copies using s\/w such as Nero or similar CD creation tools. <\/p>\n
Sincerest regards, <\/p>\n
…shane<\/p>\n","protected":false},"excerpt":{"rendered":"
Hi Jerry, Brian, The email below contains a list of Brian’s current problems. Just to keep you guys informed I receive an average of 2 calls a day from Brian and 2 emails. He’s understandably aggrieved that our s\/w doesn’t quite work as it should but he’s also trying to fudge what the initial requirements […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=\/wp\/v2\/posts\/11470"}],"collection":[{"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11470"}],"version-history":[{"count":0,"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=\/wp\/v2\/posts\/11470\/revisions"}],"wp:attachment":[{"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11470"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11470"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gaisan.com\/blogs\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}